Are You Happy, or Not, or Not Sure?

It’s not just about making sure the tech works, it’s actually about designing the experience in a way that highlights the people on the phone in a way that replaces something they would ordinarily experience in person.

Two people, one child and one adult, walking on the beach.
A recent in-person meeting experience with the team.

Here I am again. Typing! Yesterday’s heat felt ok to me, but I didn’t have to leave the house too much, and certainly didn’t have to walk all over the subway and brave the city streets. Instead I was mostly at home, sitting in my air conditioned workspace, sometimes with a window open, sometimes not. Today it’s cooler out—windows open.

Virtual Onboarding

My first three or four months at Amazon were entirely virtual. I attended meeting after meeting online and went through my entire onboarding process virtually. I interviewed virtually as well, forgetting to ask my recruiter where the office even was. It just never occurred to me!

This post is for subscribers only

Already have an account? Sign in.

Subscribe to Micah Walter

Don’t miss out on the latest issues. Sign up now to get access to the library of members-only issues.